Privacy policy

Website ownership

This website is owned by:

• Laura Coch Merayo
• NIF: 77618218A
• Address: Ronda Fort Roig 15. 17007 Girona (Spain)

Introduction

The privacy of our website visitors is very important to us, and we are committed to safeguarding it. This policy explains what we do with your personal information.

Consenting to our use of cookies in accordance with the terms of this policy when you first visit our website permits us to use cookies every time you visit our website.

How we collect your personal data

The following types of personal information may be collected, stored, and used:

1. Information about your computer including your IP address, geographical location, browser type and version, and operating system
2. Information about your visits to and use of this website including the referral source, length of visit, page views, and website navigation paths.
3. Information that you enter in order to set up subscription to our emails and/or newsletters.
4. Information that is generated while using our website, including when, how often, and under what circumstances you use it.
5. Information relating to anything you purchase, services you use, or transaction you make through our website, which includes your name, address, telephone number, email address, and credit card details.
6. Any other personal information you send to us.

Using Personal Information

Personal information submitted to us through our website will be used for the purposes specified in this policy or on the relevant pages of the website. We may use your personal information for the following:

1. Administering our website and business
2. Personalizing our website for you
3. Enabling your use of the services available on our website
4. Supplying services purchased through our website
5. Sending statements, invoices, and payment reminders to you, and collecting payments from you.
6. Sending you email notifications you have specifically requested.
7. Sending you our email newsletter if you signed up for it (you can unsubscribe at any time).
8. Sending you marketing communications relating to our business or the businesses of third parties which we think may be of interest to you.
9. Providing third parties with statistical information about our users.
10. Dealing with inquiries and complaints made by or about you relating to our website.
11. Keeping our website secure and prevent fraud.
12. Verifying compliance with the terms and conditions governing the use of our website.
13. Other uses.

We will not, without your expressed consent, supply your personal information to any third party for their or any other third party’s direct marketing.

Retaining personal information

1. This section sets out our data retention policies and procedure, which are designed to help ensure that we comply with our legal obligations regarding the retention and deletion of personal information.
2. Personal information that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.
3. Without prejudice to the previous point, we will usually delete personal data falling within the categories set out below 5 years from the last time you engage with us.
4. Notwithstanding the other provisions of this section, we will retain documents (including electronic documents) containing personal data:
   1. to the extent that we are required to do so by law;
   2. if we believe that the documents may be relevant to any ongoing or prospective legal proceedings; and
   3. in order to establish, exercise, or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk).

Security of your personal information

1. We will take reasonable technical and organizational precautions to prevent the loss, misuse, or alteration of your personal information.
2. We will store all the personal information you provide on our secure (password- and firewall-protected) servers.
3. All electronic financial transactions entered into through our website will be protected by encryption technology.
4. You acknowledge that the transmission of information over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.

Your rights

You may instruct us to provide you with any personal information we hold about you. Provision of such information will be subject to the supply of appropriate evidence of your identity. We will usually accept a photocopy of your passport certified by a notary plus an original copy of a utility bill showing your current address.

We may withhold personal information that you request to the extent permitted by law.

You may use your rights of access, cancellation, modification or refusal of your information at any time by email info@lauratoursbarcelona.com.

In practice, you will usually either expressly agree in advance to our use of your personal information for marketing purposes, or we will provide you with an opportunity to opt out of the use of your personal information for marketing purposes.

Third party websites

Our website includes hyperlinks to, and details of, third party websites. We have no control over, and are not responsible for, the privacy policies and practices of third parties.

Updating information

Please let us know if the personal information that we hold about you needs to be corrected or updated.