These are the Laura Tours Barcelona Cancellation Policies:
– For the private tours it is required a 50% of the payment to confirm the booking.
– Any cancellations or rescheduling petitions must be informed to the following email address: info@lauratoursbarcelona.com
– Depending on the cancellation date we will apply the following refund policy:
- More than four (4) weeks before the date of the tour 100% of the payment will be refunded. Except for entrance fees.
- Less than two (2) weeks before the date of the tour 75% of the payment will be refunded. Except for entrance fees.
- One (1) week before the tour no refunds will be made.
- Special cases: Cancellations by force majeure will be studied in order to reach an agreement.
– Weather conditions: Tours are held rain or shine. Bad weather is not a valid reason to cancel a tour. In case a tour is jeopardised or impossible due to force majeure, weather events, political disturbances or strikes, tours can be cancelled if we believe it is necessary.
– Cancellations by Laura Tours Barcelona: In the unlikely event that I or one of my guides should cancel a tour, we will always try to find another date/time which goes well with the client. If an agreement is not reached, the amount of the tour will be refunded within 15 working days.
